The growing focus on Agile delivery has had a ripple effect on software testing priorities – transforming how the service is delivered across businesses. So, how can testers make the most of changing business and technology dynamics? I’ve detailed five trends that testing teams can capitalise on and meet customer expectations.
Focus on feedback, not test results
The purpose of a specialist tester within a delivery team has matured in recent years. Testing functions traditionally focused on verification of the solution against requirements. Whilst this is still a valuable and important activity, delivery teams look for greater contribution from professional testers.
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This means that testers must provide more than test results. They should go beyond making a recommendation to a change board. This is because delivery teams need testers to be the voice of the customer, quality advocate, testing specialist and chief provider of feedback.
Test results are one quantitative way to give feedback on a product, but there are many more. Here are some of the questions that testers can answer for a project:
- Do the requirements make sense?
- Has enough testing been done?
- Will the solution realise the planned benefits?
- Was the delivery process effective?
- What could be improved?
The testers can act as a living retrospective for the team. Their specialist talent for quality checking and testing techniques makes them uniquely placed to use their voice and provide feedback into the team at every stage of delivery